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Planned Equipment Upgrade (30 June 09)
Change to DNS Information.
DNS 1 : 203.26.199.114
DNS 2 : 203.26.199.115
Due to Dragnets upgrade on the weekend the DNS information has been changed.
Please update this information
Planned Equipment Upgrade (25 June 09)
Dragnet will be performing essential maintenance upgrades to its core equipment during the period 10.00am 27 Jun 09 to 10.00pm 28 Jun 09.
This maintenance may have effect on the following services to varying degrees.
- Domain Hosting Services
- DNS Name Servers
- Dial-up Aurthication
- ADSL Aurthication
- Satellite Usage Reporting
During this maintenance period you may find that some of your services are not available. All services will be return to normal as quickly as possible.
We wish to thank you for your patience during this planned maintenance upgrade.
Planned Outage Equipment Maintenance (20 June 09)
DragNet will be performing essential maintenance on some of its key equipment at 10.00pm on 20 June 2009. This maintenance will take approximately one hour and may disrupt some services. We apologise for any inconvenience this may cause.
Planned Outage Equipment Maintenance (22 April 09)
DragNet will be performing essential maintenance on some of its key equipment at 10.00pm on 22 April 2009. This maintenance will take approximately one hour and may disrupt some services. We apologise for any inconvenience this may cause.
Storm Damage (3 April 09)
Due to a storm that hit Albury our main office suffered a power outage. Backup power systems when put into place to overcome this problem.
Due to the storm some systems were off line for a period.
DragNet is still working on its recovery system to repair its systems.
DragNet [UpGrade Dialup] (11 Mar 09)
DragNet is upgrading its dialup network in NSW and VIC today (11 Mar 09) from 1.00pm.
This work will take approxamatly 2 hours and disruptions may occur during this time.
DragNet [Spam Alert] (04 Mar 09)
DragNet has notices via its Spam Doctor system that there has been a request for Email Address and passwords.
DragNet will NEVER ask for this information via an email!
If you are concerned about the security of your account please call DragNet
on (02) 6049 0700.
DragNet Newsletter #1 (23 Dec 08)
Please take a few moments to read this Newsletter #1 from DragNet.
You will need a copy of Adobe Acrobat to view the Newsletter, which can be downloaded from the Adobe website here
Merry Christmas !
Security Alert (18 Dec 08)
There has been a news item in the media today regarding a security issue / virus that is now doing the rounds. This virus is specific to users of Internet Explorer (web browser), and basically infects a users computer with a virus if they access an infected website on the Internet. Once infected through your browser, remote users (hackers) can access personal information & data.
As a matter of urgency, run a Windows update on your computer, and visit the Microsoft website and follow the software update instructions.
Latest News on Dragnet Email Issues (10 Dec 08)
Dragnet has been working on resolving the current email problems.
Please check that you are using the following standard settings as described in the Email Settings Document click here to download instructions.
Please only use this if you are an @dragnet.com.au email user.
These standard setting have changed in the past 24 hours due to a major upgrade.
Email Update (8 Dec 08)
Our email system slowed to a virtual halt under the
strain of literally millions of spammed email messages
last week, to the point of system overload.
As such there are two key points to take note of:
1. At this time, there is a volume of emails still
undelivered from the past week. These have been
quarantined along with a massive volume of spam
email. Our engineers are busy working on sorting them,
prior to being forwarded on. This email delivery will
occur as soon as possible, and we regret any
inconvenience caused. For urgent emails, where possible,
contact the sender and request them resending time
sensitive material. Please note that when this back-log
of mail is sorted and sent from the old system, some spam
or junk mail may make it through.
2. The recent spam attacks resulted in DragNet bringing
forward its plan the install superior anti-spam equipment
to Thursday the 4th of December. While the installed
IronPort system itself is cutting edge and world-leading,
there may be a limited number of customers with unique
configurations within their email programs that may
require an update.
To check your email settings please refer to the following
page that contains information on configuration of your
email program >> here
If you are experiencing difficulty in sending email, please
make use of the contact page on the DragNet website for
technical support to contact you by return >> here
As a matter of interest, whilst viewing the statistics on
the new Iron Port Anti-Spam System, we have seen that since
Thursday it has scanned over 10 Million emails and found
that 98% of that volume is Spam. This system is of course
not a guarantee that some spam may make it through from
time to time, however we believe you will experience a
vastly superior service going forward.
Thank you for your patience and we appreciate your support.
Kind Regards,
The DragNet Team
 Email Hoax
Customers should be aware of emails that pretend to come from us, but are actually fraudulent phishing emails designed to extract personal information from the customer. Please call us if you are ever unsure about emails of this nature. New Website Prices!
Dragnet has dramatically reduced the cost of hosting, for more information about the new prices and how you can make the most of them go to : http://www.dragnet.net.au New Webmail
Dragnet now have a new webmail for customers to use here : http://webmail.dragnet.com.au 1800 Number Closing
Please be aware the 1800 number will shortly be closing. For support and sales please call 02 6049 0700. |
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